Return Policy

Last Updated: January 6, 2025

1. All Sales Are Final

Due to the nature of our imported rugs, all sales are final once your purchase is complete. We do not accept returns, issue refunds, or offer exchanges.

2. No Refunds or Exchanges

If you choose to purchase an item through our website, you acknowledge and agree that there are no refunds or exchanges, including but not limited to changes in preference, ordering the wrong size, or dissatisfaction with the product.

3. Defective Products

While we maintain a strict “all sales are final” policy, certain circumstances, which affect the integrity of the product may circumvent this policy, usually regarding defective or damaged goods. In such cases, we will ensure that the situation is rectified, and enact applicable remedies such as replacing the product.

4. Contact Information

For any questions about your order, please contact us at:
Email: info@marlahenderson.com
Phone: 808-636-3374

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any such changes constitutes your acceptance of the modified policy.